Privacy Policy

Your information should be treated with the same care as the work you trust us to create. Here’s what we collect, why we may collect it, and how we protect it.

Last updated: September 2026

1. Information We May Collect

When you contact CreativAds, request information, submit a form, or work with us on a project, we may receive information such as:

  • your name
  • email address
  • website
  • company or business information
  • the services you are interested in
  • information included in messages you send us
  • materials you voluntarily provide for a project

Depending on how the website is configured, basic technical information such as browser, device, referral source, or website interaction data may also be collected through analytics, advertising, or similar technologies.

We only request information that is reasonably useful for communicating with you, understanding your needs, delivering our services, or improving the website and our marketing.

2. How We Use Information

Information provided to CreativAds may be used to:

  • respond to inquiries
  • prepare project recommendations, proposals, or estimates
  • communicate about requested or active services
  • deliver websites, creative work, advertising services, and related materials
  • provide customer support
  • improve our website, services, and communication
  • understand how visitors find and use our website
  • measure or improve advertising and marketing performance where applicable

We do not use information submitted through our website for purposes unrelated to the reason it was provided without an appropriate basis to do so.

3. We Do Not Sell Client Information

CreativAds does not sell private client or prospect information.

We also do not publicly disclose, distribute, or share confidential client information for unrelated commercial purposes.

Information may only be disclosed when reasonably necessary to operate our services, comply with applicable legal obligations, protect legitimate rights, or work with authorized service providers that support our business operations.

4. Client Confidentiality & NDAs

Confidentiality is an important part of how we work.

Project information, internal business materials, unreleased creative work, customer information, strategies, research, files, and other private materials supplied by a client are treated as confidential.

For many projects, CreativAds may also enter into a formal Non-Disclosure Agreement (NDA) or other confidentiality agreement with the client.

When an NDA or another written confidentiality agreement applies, information is handled in accordance with those agreed terms.

We do not publish confidential client work, private business information, or protected materials without authorization.

5. Forms and Communications

When you submit a contact form, your information is used to respond to your request and communicate about potential or active services.

Submitting a form does not automatically enroll you in unrelated marketing communications.

If we introduce optional marketing emails in the future, appropriate choices to subscribe or unsubscribe should be provided where required.

6. Advertising and Analytics

This website uses the Meta Pixel, an advertising and analytics technology provided by Meta. It records page views so we can understand website activity and measure the effectiveness of our advertising.

The Meta Pixel loads when a page is opened unless this tracking has been turned off. You can turn it off at any time by selecting “Privacy Choices” in the footer of any page. Your choice is saved in your browser and applies from then on; it does not change information collected before the choice was made.

If your browser sends a Global Privacy Control signal, this website treats it as a request to turn this tracking off. Because these choices are stored in your browser, they may need to be made again if you clear your browser data or use a different browser or device. You can also limit tracking through browser settings, tracking protection, or an ad blocker.

CreativAds may also introduce further analytics or advertising technologies to understand website activity, improve marketing, and measure campaign performance. These may include services provided by platforms such as:

  • Meta
  • Google
  • other analytics or advertising providers used by the website

Depending on the technology used, these providers may receive technical information such as browser data, device information, IP-related information, page interactions, or referral information. This page will be updated to describe any additional technology once it is in use.

7. Third-Party Services

We may use third-party platforms to support activities such as:

  • website hosting
  • email communication
  • advertising
  • analytics
  • file storage
  • project delivery
  • scheduling
  • business operations

These providers may process limited information when necessary to perform their services.

We aim to use reputable providers and limit access to information to what is reasonably necessary for the relevant service.

8. Data Security

We take reasonable measures to protect information entrusted to us.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

For that reason, visitors should avoid submitting highly sensitive information through ordinary website contact forms unless specifically requested through an appropriate secure method.

9. Data Retention

We may retain information for as long as reasonably necessary to:

  • respond to inquiries
  • provide services
  • maintain project records
  • meet contractual or business obligations
  • comply with applicable legal requirements

Information that is no longer reasonably necessary may be deleted or anonymized when appropriate.

10. Your Choices

Depending on applicable law and the nature of the information involved, you may be able to request that we:

  • provide information about personal data we hold about you
  • correct inaccurate information
  • delete information that no longer needs to be retained
  • address questions about how your information is being used

You can turn off advertising and measurement tracking on this website at any time using “Privacy Choices” in the footer.

Requests can be submitted using the contact information listed on this page.

12. Changes to This Policy

We may update this Privacy Policy when our website, services, technologies, or legal obligations change.

When meaningful updates are made, the “Last updated” date on this page is revised.

13. Contact Us

If you have questions about this Privacy Policy or how information is handled, please contact us.

Email
hello@creativadsmarketingagency.com